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Retail Markets

Efficiency Beyond the Low Fruit

As efficiency programs mature, utilities and regulators will be challenged to keep producing demand-side resources. A systems-oriented approach can yield cost-effective results.

Author Bio: 

Hossein Haeri, Ph.D., is an executive director, Heidi Ochsner an associate and Jim Stewart, Ph.D., a senior associate at The Cadmus Group, Inc.

Continuous improvement requires changing practices and cultural norms.